Contact the Fan2Play Editorial Desk
Verified channels for reader feedback, corrections and editorial tips. The desk responds to corrections and tips within 7 days.
Verified channels
The editorial desk is reachable through two verified channels: the contact form below, and the editorial email. The email is the best channel for corrections, tips, and longer feedback. The contact form is the best channel for quick feedback. The desk does not respond to general customer-service questions about the operator's platform; those go to the operator's customer care.
What the desk responds to
The desk responds to four kinds of message.
- Corrections. A fact on the site that is wrong, a link that is broken, a date that is out of date. The desk verifies the correction and updates the page within 7 days.
- Editorial tips. A reading that the reader thinks is missing, a topic that the reader thinks deserves a long-form read. The desk reviews the tip and adds it to the editorial calendar if it fits.
- Affiliate disclosure questions. A question about how a link is labelled, a question about the disclosure block. The desk responds within 7 days.
- Press and partnership. A press inquiry or a partnership proposal. The desk responds within 14 days.
What the desk does not respond to
The desk does not respond to:
- Customer-service questions about the operator's platform (deposits, withdrawals, contest settlement, KYC). Those go to the operator's customer care.
- Requests to remove a page that is accurate. The desk does not remove pages on request; the desk corrects pages that are wrong.
- Requests to publish paid placement disguised as editorial. The desk does not publish paid placement.
- Spam, abusive messages, or messages that ask the desk to violate the editorial policy.
How to send a correction
A good correction message includes: the URL of the page, the section of the page, the current fact, the source for the correction, and a contact email. The desk verifies the source against the primary record (the operator's site, the broadcaster's site, the MCA portal) and updates the page if the correction is supported. The desk responds to confirm the correction and the planned change.
How to send an editorial tip
A good editorial tip includes: the topic, a short description of the angle, and any primary sources that would be useful. The desk reviews the tip and adds it to the editorial calendar if it fits the site's coverage. The desk responds to confirm the tip and the planned publication date.
The response time
The desk responds within 7 days for corrections and tips. The desk responds within 14 days for press and partnership. The desk does not respond on weekends or on Indian public holidays. If the desk has not responded within the published window, please resend — the message may have been caught by the spam filter.
What to read next
The editorial policy is the full read on the desk's rules. The about page covers the editorial team and the corrections log. The responsible play guide is the safety-first read.
Editorial reminder
The desk is independent. The desk responds to corrections and tips. The desk does not respond to customer-service questions about the operator's platform.
How do I report a broken link?
Use the contact form or the email. Include the URL of the page and the URL of the broken link. The desk fixes broken links within 7 days.
How do I report an inaccurate fact?
Use the email. Include the URL of the page, the section, the current fact, and the source for the correction. The desk verifies the source and updates the page if the correction is supported.
How do I propose a topic for the editorial calendar?
Use the email. Include the topic, a short description of the angle, and any primary sources. The desk reviews the tip and responds within 7 days.